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Accessibility-statement

Conformance Status

The Central Bank of Ireland is committed to making its websites accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 and to ensuring that this website is accessible to the widest possible audience, regardless of circumstance and ability. 
This accessibility statement applies to www.collectorcoins.ie.

Compliance Status

The website itself is fully is fully compliant with the Web Content Accessibility Guidelines 2.1 level AA. However, during the coin ordering process you will be redirected to a 3rd party website (Buckaroo) which is used for secure payment processing and we cannot attest to the compliancy of this 3rd Party website.  We do believe, however, that the content of this 3rd Party website is not within the scope of the applicable legislation.

Preparation of this Accessibility statement

This statement was prepared on 4th May 2022.

The website was reviewed for compliance with the Web Content Accessibility Guidelines (WCAG 2.1) Level - AA in April 2022. The test was carried out by accessiBe

The statement was last reviewed on 16th May 2022.

Feedback and Contact Information

Contact our web team if you need access to information in an accessible format:
Email: webadmin@centralbank.ie
Contact our Access Officer if you have any questions about Central Bank’s approach to accessibility:
Email: liam.mcmunn@centralbank.ie
If you are dissatisfied about how we respond to your request, you can submit a complaint by following our Disability Complaints Handling Procedure.

Enforcement Procedure

If you are dissatisfied about how we respond to your request or complaint, you can complain to the Office of the Ombudsman under the terms of the Disability Act 2005.
Office of the Ombudsman
6 Earlsfort Terrace
Dublin 2
D02 W773
Tel: +353 (0)1 639 5600
Email: complaints@ombudsman.ie
Web: www.ombudsman.ie/disability-act/make-a-complaint

Additional information

The Web Content Accessibility Guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.
This website utilizes various technologies all meant to make it more accessible. We utilize an interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. This interface replaces the older fashioned method of providing all users with the same, lesser but accessible design or user interface.
Here are some of the interface’s capabilities:
  1. Font handling - users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, and more.
  2. Color handling - users can select various color contrast profiles such as light, dark, inverted and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
  3. Animations – epileptic users can stop all running animations in an instant, at the click of a button. Those animations include videos, GIFs and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements specifically.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Other options – we provide users the option to change cursor color and sizing, use a printing mode, enable a virtual keyboard and much more.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level every 24 hours. This AI engine remediates the website’s HTML issues, as well as functionality and behavior, to the use of blind people that are using screen readers, and the motor impaired that are using a keyboard to operate websites

We utilize AI for the following accessibility components:
  1. Screen-reader optimization: The AI runs in the background and learns the website’s components top to bottom, thereby providing screen-readers with meaningful data using the ARIA set of attributes. For example, it will provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the AI scans all of the website's images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, click the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn adjustments on as soon as they enter the website.
  2. Keyboard navigation optimization: The AI adjusts the website’s HTML, as well as adding various behaviors using JavaScript code to make the website fully operable by a keyboard. This includes the ability to navigate the entire site using the TAB and SHIFT+TAB keys, operate dropdowns with the arrow keys, close them with ESC, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, fill them in with the Spacebar or Enter key, and more. Additionally, keyboard users will find quick-navigation and content-skip menus (available at any time by clicking Alt+1). The AI will also handle triggered popups by moving the keyboard focus towards them as soon as they appear, and It’ll not let the focus drift outside of it, for best orientation.
Browser and Assistive Technology Compatibility:
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all the modern, major and popular systems that comprise over 95% of the users’ market share and include: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge and I.E 11 or above, JAWS and NVDA (screen readers), both for Windows and for MAC users. This website is operable using other systems and platforms as well, though we are not officially supporting them and recommend users to utilize the aforementioned.